Privacy Policy
Last updated: May 2026
Who we are
Nova Rise Construction London ("we", "us") provides bathroom, kitchen and renovation services across Central London. You can contact us at info@novariselondon.co.uk.
What we collect
When you use our contact form or booking page, we collect the details you provide, typically your name, email, phone number, the service you're interested in and your message. We do not collect special-category data.
How we use it
We use your details solely to respond to your enquiry, arrange a free site visit, and provide a quote. Our lawful basis is your consent and our legitimate interest in responding to enquiries. We do not sell your data or use it for unrelated marketing.
Who we share it with
We use trusted third-party services to run the website and handle enquiries: our form provider (to deliver your message to our inbox), our booking provider (to schedule site visits), our hosting and privacy-friendly analytics provider, and an embedded map. These providers process data on our behalf under their own privacy terms; we share only what is necessary.
Cookies & analytics
We use privacy-friendly, aggregated analytics to understand how the site is used. We do not use advertising or cross-site tracking cookies. Embedded content (such as a map or booking widget) may set its own cookies.
Retention
We keep enquiry details only as long as needed to deal with your enquiry and any resulting work, then delete them.
Your rights
Under UK GDPR you can request access to, correction of, or deletion of your personal data, and you can object to processing. To exercise any right, email info@novariselondon.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).